The Boss of Your Domain
So how do domain names work? Well, a domain must be registered with an entity called a “registrar“. A registrar is a company that issues and manages domain names. Examples include Network Solutions, GoDaddy, and Register.com.
A Business owner who I knew from my Telstra retail shop days, called me a couple of weeks ago, because their emails and their website were down.
I did some checks and the servers were running, but the domain name had expired! To make matters worse the person who built their website, registered their domain name under his personal email address. Now they were trying to find this guy and get access to the registrar account to renew the domain.
I got in touch with the registrar and after a painful process verification process, renewed the domain name and got everything working again.
Don’t let this happen to you at any cost. If you are a business owner, please ensure that:
You have access to the domain’s registrar account so that you can manage your domain (including changing name servers)
Your email address is on the account so that you get all the notifications
Set the domain to auto-renew.
This may sound very trivial now, but when your website and emails are down, it will be a major headache – and to sum it up, I use the words of the business owner who approached me about this matter, “It was like having a mini heart-attack”.
If you have any questions in relation to your domain name, please do not hesitate to contact me, and I will guide you to the right channels, so that are the master of your domain name.